Grievance Redressal

It is our endeavour to provide the best in customer service. Keeping our customers’ needs in mind, we provide solutions to enable our customers realize their dream and fulfill their financial needs. However, there can be instances where customers are not satisfied with the services provided. To register such an instance, customer may write/contact/communicate with the Customer Relation Officers (CROs). The Email IDs is available in Contact Us Menu at Website and the same contact can be checked at our Website Home Page top.

In case the response is unsatisfactory or no response is received, the complaint should be escalated to the Grievance Redressal Officer (GRO). If customer is still not convinced with the resolution provided, then the customer can call or write a mail to Chief Compliance Officer (CCO) for the redressal of the customer’s grievance. After examining the matter, they would be sending their final response and shall endeavour to do so within 3 weeks.